It’s always best to start out in a career with real prospects. So it’s worth bearing in mind that in the UK alone, the services industry now accounts for around 70% of economic output.

That means literally millions of jobs – and just as many opportunities to get on.

Customer service really counts in all sorts of industries, including retail, financial, healthcare and hospitality.

So once you’ve gained experience and that all-important Level 2 Apprenticeship, there are many career options open to you, from working in a Customer Service Centre to going into Hotel Management.

Once you’ve attended Synapse Academy, the world really is your oyster.